Welcome to the Pre-Loved uniform store
We only stock items that have been donated to us, if your item or size does not appear we suggest you check back next week when new items are added.
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Orders will be fulfilled weekly. The order cut-off timing is midnight on Wednesdays, for delivery to your daughter's classroom/peg (juniors) or reception (seniors) the following Monday.
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We LOVE donations, not only is it great for the environment but also everyone's pockets! Please bring your kind donations on a Friday to the coffee shop where our volunteers can pack them away or kindly leave them at reception.
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How it works
Donating Uniform
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Every item that is donated is truly appreciated, but let’s make it clear what the BHSA can accept:
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Current uniform only.
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Anything perfect or near perfect; slightly marked or gently worn items are great (A lot of items will have a small drop of paint or marker on them, or a thread hanging loose, or even a button missing, for example, that’s ok. (But please not all buttons missing or rips and tears!!)
For every item please:
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Wash the items.
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Cross your child’s name out if possible, but please don’t cut out the labels with the sizes on them
How To Donate:
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We will happily take donations every Friday through the coffee shop, otherwise, donations can be made through reception. Please label them clearly for the attention of BHSA – UNIFORM DONATION.
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Thank you so much for your donations, we truly appreciate them!
Buying Uniform​
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Choose your items, stick them in the cart, buy them, simple!
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Please use School Blazer to understand what sizes your daughter(s) require.
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Orders are sent out in bright blue blue bags with yellow tags with your daughter’s name and form on them.
JUNIOR SCHOOL Your daughter will be given your order to take home with them. It is usually placed on their peg or handed directly to them by the office staff who kindly deliver all the order bags once the volunteers have fulfilled the order.
SENIOR SCHOOL: Orders are sent over to the Senior School the morning after we have fulfilled your order. The orders are then handed out by the office staff at the beginning of the afternoon schedule to your daughter’s Form Captain who will then take it back to her form and to your daughter. ​​
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During the school holidays:
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It is not always possible for the parent volunteers to freely access the BHSA store cupboards. We always liaise with the school to find out when we can get in to fulfil the many orders that get placed during the holidays, and usually get all orders completed and are collected by parents before term starts.​
Returns:​
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We will refund any item you don’t wish to keep for whatever reason. You have 7 days to inform of us via email, and return the item(s) within a further 7 days. Your refund will be processed once we receive the item(s). We do not offer exchanges. Please place a new order for different sizes.
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To start a return: send the item(s) back, preferably in the original bag with the yellow label marked “RETURN,” on the reserve side. This is so we can identify who the stock was originally sent to and start your refund quickly. Please take the bag to your relevant school office.
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We reserve the right not to refund items that have been damaged or worn since leaving our store.
Please read these notes before purchasing:
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As a volunteer-based online shop we have some unusual issues:
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You will often all be shopping at the same time, so we have created a step in the purchasing process to ensure your basket is reserved for 30mins once you click to proceed to the payment page as it is likely people will be trying to buy the same one item at the same time and we are trying to prevent disappointment or unnecessary refunds.
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Even as a charity we are still charged as any business is by our Card Payment Provider: a fixed amount per transaction plus a percentage. To keep our outgoings to a minimum please try to put all the items you want into one transaction.
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We are not a fully stocked professional shop; we can only sell what is donated so inventory can be unpredictable.
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It’s second-hand, so it’ll rarely be perfect. We understand that even at these low prices no one wants to receive a badly ink-stained shirt, or a storm coat with huge rips in it. We operate a policy of trying to cull those items; That said, sometimes something unwearable slips through, please email us and we’ll try to sort it out for you. But please understand that sometimes items we sell will have a small rip that could be mended for example.
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Once you have bought a second-hand uniform, please take the time to remove any old name tags, and put your own in. If your daughter loses it you are unlikely to see your uniform again without her name in it. If it’s incorrectly named the school cannot return it to you.
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Please bear in mind that second hand clothes have usually been worn and washed and thus even though they are labelled with their original size, they may have grown or shrunk.
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Stock arrives in an unscheduled manner, and is completely unpredictable. If you’re after something specific, keep checking the site.
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We offer refunds if you return the item(s) within 7 days of it being given to your daughter.
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Please remember the shop is run by volunteers who aim to offer a good service to you all.
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We aim to fulfil all orders within a timely manner. Our stock is housed within the junior school and thus we are considerate of the school’s timetable. If a delay develops we will try to contact you.