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We will refund any item you don’t wish to keep for whatever reason. You have 7 days to inform of us via email, and return the item(s) within a further 7 days. Your refund will be processed once we receive the item(s). We do not offer exchanges. Please place a new order for different sizes.

JUNIOR SCHOOL  Your daughter will be given your order to take home with them. It is usually placed on their peg or handed directly to them by the office staff who kindly deliver all the order bags once the volunteers have fulfilled the order. Your order should usually be you within 3 school days. 

SENIOR SCHOOL: Orders are sent over to the Senior School the morning after we have fulfilled your order. The orders are then handed out by the office staff at the beginning of the afternoon schedule to your daughter’s Form Captain who will then take it back to her form and to your daughter.